Privacy Policy

This personal information privacy policy (“Policy”) governs the processing of all personal Information received by Great Image Expedition (“we” / “us” / “our”), irrespective of whether such Information is obtained through electronic or verbal communication, via our websites or as a result of engagement in respect of any of our products or services with Great Image Expedition Ltd at its office.

The Personal Information we collect from you will be processed by Great Image Expedition, which consists of the legal entities listed in Annexure A. It may also be shared with our trade partners to facilitate your booking and the services we provide to you.

As we place a high premium on the privacy of every person (whether engaging with us via any means), we recommend you read thiPolicycy thoroughly so that you have a clear understanding as to (i) the type of Personal Information we may process, (ii) how your Personal Information may be collected and processed when engaging with us, (iii) who is responsible for the processing, management, and safeguarding of collected and processed Personal Information, (iv) the grounds on which we may share the Personal Information with 3rd Parties, and (v) how you can access, amend and delete Personal Information which we have collected from you.

By engaging with us via electronic mail, continuing to use our websites, clicking on the “I Agree” button provided on our Website, or accessing and using our website services, you acknowledge that you have read this Policy and consent to the processing of your Personal Information as provided for herein.

If you do not wish to consent to the processing of your Personal Information or no longer want us to continue processing your Personal Information by thiPolicycy, you are kindly requested to indicate the same by sending us an email at info@gie.co.tz

HOW DO WE PROCESS PERSONAL INFORMATION?

Personal Information may be collected either through or by electronic means, including, without limitation, the use of our Website ( www.gie.co.tz, including our landing pages), electronic mail, text, voice, sound, or image messages, or through non-electronic means, including, without limitation, the capturing of Personal Information on hard copy documents.

When using our Website, your Personal InformatWebsite will be collected either actively, where you provide us with certain Personal Information, or inactively, where we collect Information from you that you have not actively provided:

• a) Active Information Collection:

Active information collection refers to instances where you have directly provided us with Information, such as when you submit an inquiry about a specific service, subscribe to our newsletter, or complete a questionnaire and provide us with your details, which may include (without limitation) your first name, last name, email address, country of residence, and preferred dates of travel.

• b) Inactive Information Collection:

Inactive or passive Information collection refers to instances where we collect certain Information you have not actively (i.e., knowingly) provided, which we may obtain through the use of specific technologies such as Cookies, Embedded Scripts, or Mobile Device identifiers when you visit our Website. Information obtained Website regard cannot be linked to you as a person (i.e., no,n –personally identifiable Information,) which Information may include the type of web browser you use, the operating system you use, the date and time of your visit to our Website, the specific pages yoWebsiteave visited and the address of the Website which you have visited Website to entering our Website. Great Image Expedition Website does not link non-personally identifiable Information with personally identifiable Information.

TYPE OF INFORMATION WE PROCESS

We process the following Information collected using electronic submission or physical forms (as may be applicable):

(i) Active Information:

• Your name and surname
• Your physical address
• Your email address
• Your telephone and mobile number
• Your identity and passport number
• Your passport nationality, issue date, and expiry date
• Marital status (to assist the lodge with rooming services)
• Your personal opinions, views, interests, and preferences
• Your emergency contact details
• Your medical requirements
• Your dietary, allergies, and special requirements.

(ii) Inactive Information collection:

• the type of web browser you use
• the operating system you use
• the date and time of your visit to our Website
• the specific pages your Website visited
• the address of the Website

We do not receive or store credit card information on our Website. We use the recognized and respected Paypal, Paysmart, and Paygate portals to accept credit card payments securely. We do not have access to any credit card information.

WHAT DO WE DO WITH YOUR INFORMATION?

Personal Information will only be used by this Policy or as expressly disclosed to you and brought to your attention when you provide the Personal Information.

• verifying your identity
• transmitting and receiving correspondence about our services or products, including the preparation of itineraries and submission of quotes
• transmitting marketing material as explicitly requested by you
• processing payments, refunds, and the like
• facilitating the delivery of the services
• to monitor and analyze your conduct in respect of the Website and services for reWebsiteand statistical purposes
• for compliance and risk purposes

We may share your Personal Information with our subsidiaries, associates, or third-party service providers only to the extent necessary to render supporting and ancillary services or products to facilitate our service or product delivery to you. Service providers will be required to comply with and adhere to the same principles (as may be applicable) contained in this Policy when processing your Personal Information.

We will not sell, transfer, share, or otherwise permit access to your Personal Information with any third parties other than as described in the Policy.

We further reserve the right to use or disclose your Personal Information to comply with applicable laws, regulations, legal processes, and law enforcement inquiries, as required by litigation, to take precautions against liability, and protect the security and integrity of our Website and the safety of its website information ACCESS.

You will be given reasonable access to your Personal Information to correct errors or delete any information you may have provided. If you wish to correct or delete any of your Personal Information, please get in touch with us by email at info@gie.co.tz

To respond to your request or inquiry, we may require Information to allow us to verify that you are the person authorized to view the Personal Information you are requesting access to as contemplated in this Policy. We reserve the right to, at our discretion, refuse to allow you access to certain Information which, in our view, if provided to you, will compromise another person’s privacy or will violate any applicable law, foreign law, regulation, or directive in respect of which we are obliged to observe and adhere to under processing Personal Information.

Subject to legal and other permissible considerations, we will make every effort to honor your request within 30 business days. We will inform you if we require further Information to fulfill the request.

DATA SECURITY

The transmission of Information via the Internet is not entirely secure, and we cannot guarantee the security of data transmitted to our site; any transmission of Personal Information will be at your own risk.

We will take steps reasonably necessary to ensure that your data is treated securely and by this privacy policy. Weehase taken reasonable technical and organizational measures to secure the integrity and confidentiality of the Personal Information in our possession, to guard against the loss of, damage to, or unauthorized destruction of Personal Information and unlawful access to, or processing of, Personal Information, we do not guarantee that our security systems are 100% secure or error-free. Therefore, we do not guarantee the security or accuracy of the Information (whether it be Personal Information or not) we collect from you and process in byis Policy.

We restrict access to your Personal Information to our employees and contracted third-party service providers who have a legitimate operational reason for having access to such Personal Information. We endeavor to maintain physical, electronic, and procedural safeguards that, to the best of our belief, comply with the relevant laws and regulations to protect your Personal Information from unauthorized access.

OPTING OUT | Privacy Policy

Please note that we do not wish to collect and process any Personal Information from you that you do not want to be so collected and processed.

GOVERNING LAW

The laws of Tanzania will govern any dispute or claim arising out of this privacy policy.

CHANGES TO THIS POLICY

Please note that we reserve the right to change this Policy at any time and at our sole discretion. If the Policy is altered, it will be available on our Website.

COMPLAINTS

Should you Websitee that we have utilised your Personal Information contrary to applicable data privacy policy laws, you undertake to first attempt to resolve any concerns with us. If you are unsatisfied with such a process, you have the right to complain to the relevant Information Regulator.